CPN is located in an area of Oklahoma referred to as Frontier Country. It encompasses all of central Oklahoma from Stillwater to Norman and Seminole to Yukon. Oklahoma City is the largest city in Frontier Country and the state. Competition in such a heavily populated area makes it that much harder for business’ to stand out from the rest. For travelers anywhere, a nice place to stay is usually top priority and most businesses claim the motto, “customers first” to attract guests. The Tribal enterprise, Grand Casino Hotel and Resort, received an Honorable Mention award from Central Oklahoma Frontier Country Marketing for Outstanding Hospitality.
“Our Annual Awards Luncheon is about recognizing our membership and their contributions to tourism in central Oklahoma,” said Sherri Rogers, Executive Director of Frontier Country Marketing Association. “This is our way of saying ‘thank you’ to all of our members who continue to do a wonderful job promoting the many communities, attractions, events and festivals throughout Frontier Country.”
“As our property, specifically as the hotel and new restaurants continue to progress, it’s important to realize the positive impact we are making in our local community, and the business landscape,” said Dan Kuziej Director of Hotel Sales and Events. “The level of hospitality we are delivering at the Grand sets us apart. We strive to deliver on the promise we make to our guests and associates every day that they experience grand service on every level.”
As the Grand Casino nears its eighth year of business and its first anniversary of the opening of the Grand Hotel, the award is a positive barometer of the enterprise’s direction.
“Here at the Grand, we strive for excellent customer service,” said Joe Garcia, General Manager for the Grand. “Our employees understand that a simple smile or hello goes a long way in our industry. Keeping our guests happy and comfortable help us to be successful.”
Grand Casino Hotel and Resort consists of a new 262 room hotel tower. Amenities include a spa, meeting and convention space and the hotel now offers an outdoor rooftop pool and lounge. At the start of 2014, the hotel opened the Grand Event Center. The venue has now hosted acts such as Heart, The Wanted, and the Elvis Presley Expo. Other events at the new Event Center include community workshops, a tattoo convention and artist classes.